Shipping Policy
At Food Baskett, we are committed to delivering fresh fruits and vegetables quickly, safely, and efficiently. Our goal is to ensure that every order reaches your doorstep in the best possible condition.
Delivery Areas
Food Baskett currently provides home delivery across Bathinda, including Model Town (Phase 1–5), Green City, Pakka Kalan, Nirvana Estate, Ganpati Enclave, Shesh Mahal, Homeland, Khetar Colony, Inder Vihar, NFL, Max City, Virat Green, Mall Road, and nearby localities. Delivery availability may vary based on your location.
Order Processing
All orders are processed after confirmation and are prepared with fresh produce. Orders placed during business hours are generally processed on the same day, while orders placed after business hours may be processed on the next working day.
Delivery Time
Most orders are delivered within Same Day or 24 Hours, depending on your location, product availability, and order timing. Delivery times may vary during weekends, public holidays, or due to unforeseen circumstances such as bad weather or heavy traffic.
Delivery Charges
Delivery charges may vary based on your delivery location and the total order value. Any applicable delivery fee will be displayed during the checkout process before you confirm your order.
Order Tracking
Once your order is confirmed, our team will keep you updated regarding the status of your delivery through phone call, WhatsApp, SMS, or email, wherever applicable.
Delivery Attempts
Please ensure that someone is available at the delivery address to receive the order. If delivery cannot be completed due to an incorrect address, unavailable recipient, or other customer-related reasons, additional delivery charges may apply for re-delivery.
Freshness Guarantee
Every fruit and vegetable is carefully selected, packed, and transported to maintain maximum freshness and quality. If you receive any damaged or spoiled products, please contact us within 24 hours of delivery for assistance in accordance with our Refund Policy.